Your patient journey

When you come to see us, we’ll always do our best to make every step of your journey as easy and comfortable as possible, from initial appointment, through diagnosis, treatment and onward recovery.

All patients are unique and their journeys different, but here’s an idea of what you can expect at CRSC.

Outpatient clinics

Your journey will typically start with an appointment at one of our outpatient clinics. You can see us any week on Mondays, Tuesdays and Wednesdays. If these days aren’t convenient, don’t worry. Simply get in contact and we’ll do our best to work around your needs.

Clinics are held at the Platinum Medical Centre (The Wellington Hospital) and the Diagnostic Centre at 16 Devonshire Street (The Harley Street Clinic). We also offer clinics at the Nuffield in Coventry for patients from the Midland area.

Platinum Medical Centre Platinum Medical Centre

Platinum Medical Centre

The Platinum Medical Centre is located in St John's Wood, NW8 and forms part of The Wellington Hospital Campus
16 Devonshire Street 16 Devonshire Street

Devonshire Diagnostics Centre

The Devonshire Diagnostics Centre is the main outpatient facility for The Harley Street Clinic located on 16 Devonshire Street (W1G) in Central London. 

Diagnostic tests

Surgery is all about teamwork. That’s why we work together as surgeons, and alongside a number of associated speciality doctors and nurses, such as gastroenterology physicians, endoscopists and consultant anaesthetists – it’s how we make sure we achieve the best possible result for you.

Rather than working in isolation, our team will discuss each case and, where appropriate, two or more consultants will operate simultaneously to give you the best possible outcome.

This teamwork approach also extends to aftercare, ensuring you’ll be seen regularly by one of our expert consultants who knows all about your case.

On the day of your operation

A nurse will introduce themselves when you arrive on the ward, and will advise how long you can expect to wait before going to the operating theatre. They will also take your blood pressure, pulse rate and temperature and may administer a bowel preparation treatment and antibiotics if necessary.

Mr Evans and Mr Miskovic will visit you to check how you’re feeling and talk through the procedure with you. They’ll ask you to sign a consent form so the operation can go ahead, and they may also mark the operation site on your skin with a pen.

You’ll also meet your anaesthetist, who will run through the anaesthetic options with you, and what pain relief they will give you after your procedure.


If, following your diagnosis and further discussion, you decide to opt for surgery,  we’ll arrange for an appointment at our pre-assessment clinic.

These clinics are run by our dedicated specialist nurses, who will assess your fitness for surgery, highlight any special needs you may have, and explain your procedure in more detail.

It’s a great opportunity to ask any questions you may have about your procedure – for instance the type of anaesthetic you’ll have, and how long you can expect to be in hospital for.

Before your appointment, we’ll ask you to complete an online questionnaire about your general health and medical history. We’ll also ask you to bring a list of any medication you’re taking and any recent hospital correspondence.


When you arrive at the hospital, you’ll need to check in at reception. If any of your details have changed (such as your address, or next of kin contact), then all you need to do is let our receptionist know and they’ll take care of it for you.

At CRSC, we want all our patients to feel as comfortable as possible during their stay with us. To help us do this, please let us know of any special requirements you may have before you arrive, for instance if you’re a wheelchair user, require an interpreter, need audio, braille or large font formats, or have any dietary restrictions.

You’ll need to leave any valuables at home, including jewellery (except wedding bands). What you will need, are comfortable, loose-fitting clothes, slippers or shoes with non-slip soles, toiletries and glasses. And if you use dentures or hearing aids, you’ll need those as well.

Although we have phones and televisions in every patient bedroom, you may wish to bring a phone and charger with you. Wi-Fi is available and free of charge throughout the hospital.

Your procedure

Your surgery will be carried out using a minimally invasive, robotically assisted technique. 


One of the benefits of robotic surgery for many patients  is a shorter stay in hospital. When the time is right for you to return home, it can be useful – and in some cases necessary – to have someone to help you, so you’ll need to plan ahead.

We’ll give you a discharge summary letter with details of your hospital treatment and the medicines you need. You may need to show it to those involved in your onward care, so keep hold of it. We’ll also send a copy to your GP.

Should you need medication to take home with you, we’ll give you a two-week supply, and run through any instructions with you. You’ll be able to get any further prescriptions from your GP.

If you need supplies in the short-term, for example stoma or catheter bags, dressings, syringes and needles, we’ll provide these. As with medications, you should get any further supplies from your GP or pharmacy.

See some of our success stories for yourself.

Follow up

See some of our many success stories for yourself.

Book an appointment

To book a consultation with The Colorectal & Robotic Surgery Centre, you can phone, email or use our “contact us” form.


Call:  +44 20 3214 3440
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